There is a pressing need for individualized healthcare systems as chronic diseases such as cardiovascular disease (CVD) and diabetics will be responsible for three-quarters of the world’s deaths by 2020 [1,2,28]. Most hospital readmission rates are due to a definable set of problems that patients face: poor health, inadequate preparation on discharge, problems with caregivers, non-adherence to instructions regarding diet, medication or fluids, knowledge deficiencies etc., [3–5]. Taken together, the majority of these problems imply a socially important question: “how can patients be helped to make appropriate decisions on their health and care?” (Source: International Journal of Medical Informatics).