Challenges to effective crisis management: Using information and communication technologies to coordinate emergency medical services and emergency department teams.

DISCUSSION: The three challenges highlight the importance of designing systems from socio-technical perspective. In particular, these inter-team coordination systems must support socio-technical issues such as awareness, context, and workflow between the two teams.
PMID: 18835211 [PubMed – as supplied by publisher] (Source: International Journal of Medical Informatics).