The use of electronic health records (EHRs) in primary care has increased dramatically in the last decade. [1,2]. Studies have reported promising benefits of EHR use, such as improving healthcare quality, safety, effectiveness, and patient outcomes [3–5]. Despite these potential benefits, the use of EHRs in primary care has also been accompanied by negative consequences [6,7], such as changes in the patient-physician dynamic [8–10], adverse impacts on physician-patient communication and patient-centered care, reduced physician attention to patient needs, and disengagement on the part of patients [10–15]. (Source: International Journal of Medical Informatics).