Narratives of empowerment and compliance: Studies of communication in online patient support groups

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Conclusion: In spite of the potential of online communities of opening up health care to the critical voice of the public, the analysis points to a synthesis of the otherwise opposite positions of empowerment and compliance in patient care. On a collective level, the site is empowering the individual users to comply with ‘doctor’s recommendations’ as a group. (Source: International Journal of Medical Informatics).