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Information technology in health care: Socio-technical approaches

Information technology in health care: Socio-technical approaches

Dec 5, 2014

Early studies of health information system failures identified the central role of the human, social and organizational contexts in which information systems operate. They set the challenge for researchers to understand how to obtain the best fit between the technical systems (e.g. the information systems and associated work practices) and the social and organizational systems (e.g. organizational culture, social practices and behaviors, associated work practices and political milieu), resulting in a socio-technical approach towards health information systems. A quick search on Medline for the period 2007–2009 showed 74 health informatics papers that used the term ‘socio-technical.’ A similar search over the period 2004–2006 yielded 34 publications. The search clearly demonstrates …

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